Shipping Policy

At IGT, we make sure we provide our customers great experience by having the best of logistics and tracking service in place which facilitates timely delivery and thus happy customers.

We try to deliver the product as early as possible, where as logistic control is not in our hand. It may delay some time.

Orders are shipped from our warehouses across the country by courier. It takes up to 5 to 7 working days in India.

Please mind it, For COD(Cash On Delivery) Orders dispatch is subject to confirmation of address and mobile number after placing the order with us. If customer is not contactable then we will not proceed after two attempts of not able to reach him or her.

If a customer has placed order and refused later to accept from our courier partner, we will not deliver to the customer again on COD. However, one can place order on prepayment basis. 

• Order deliveries will be done between 9am – 8pm Monday – Saturday. Goods will need to be signed or some of them needs OTP verification upon delivery. If you cannot be there to sign for your delivery or provide OTP please suggest an alternative i.e. a family member, colleague, neighbor, etc.

• IGT takes no responsibility for goods signed by an alternative person.

• IGT is not responsible for damage after delivery.



You will be notified when your order ships from our warehouse with the shipment tracking number.

Shipping Partners:

We have tied up with leading courier service providers in like:

  • FedEx
  • Delhivery
  • Xpressbees
  • Ecom Express
  • BlueDart
  • Gati
  • DHL
  • UPS
  • Shadowfax
  • Speed Post



Business Rights

The Company PINGAKSH ASSOCIATES registered under GST No. 09CPHPA7007K1ZV reserves complete rights to market or advertise or sell the authentic products branded under Indian GemsTrove. All the listed and authentic products are listed via the specified GST Number only. It serves as the final authorisation to trade or transact over any digital/non-digital marketplaces.

No one can counterfeit or claim any refund on the purchase of any fake/fraud product from any other vendor. Beware of manufacturers/sellers who counterfeit and copy products with similar labels.